FAQs

To claim the warranty, contact our customer service team:

Email: help@boomaudioglobal.com

Phone: 9310088216

Email your query to help@boomaudioglobal.com for all the warranty and service-related issues, or call customer service at  9310088216  to help you.

Share your order id and channel of order with us.We will surely help you out.

You order details may have not been captured with us. The amount will be refunded to your account in the next 5-7 days.

Once you receive the shipping confirmation, your package will be delivered within 3-5 business days. We are constantly working to get your order delivered as soon as possible.

I have received my order, but the product is damaged/product is missing.

If the order that you have received is damaged/product is missing, then immediately call us on  9310088216.

An email and an SMS with the tracking number will be sent once the order has been dispatched from our warehouse. You can also track your order from your account on the website by clicking “Track your Order” at the top right corner.

If you are an existing user you can simply log in to your account and track your current and past order details. However, if you haven’t made an account and has signed in as a guest user – we advise you to create your account with the same guest user mail id.

*Please note that it can take some time before the tracking information is uploaded.

You can choose to pay by the following options:
  • Credit/Debit Card Payment
  • Net Banking
  • UPI/QR

Mail your query at help@boomaudioglobal.com for all the warranty and service-related issues or call Customer Service to help you.

Drop your query at help@boomaudioglobal.com and the concerned person will get back to you at the earliest possible.

Yes, we do. All orders of ₹500 and above enjoy free delivery, while a nominal delivery charge of ₹50 is applied on orders below ₹500.

DO YOU OFFER CASH-ON-DELIVERY?

Yes, we do offer Cash-on-Delivery.